New York, New York, United States; San Francisco, California, United States; Washington, District of Columbia, United States Hybrid Employment $167,568

ACLU - National Office is hiring a Technical Project Manager (Term-Limited)

Requirements

  • Proven track record of successful systems and process implementations in complex environments using structured, industry project management best practices.
  • Experience implementing enterprise business systems such as the M365 tech stack including productivity, collaboration, and security suites, ERP (NetSuite), CRM (Salesforce, Blackbaud), HRIS, work management (ServiceNow, Zendesk), Request Management, Document Management System (SharePoint), and other back-office, business application systems, and third-party SaaS platforms.
  • PMP, ITIL, or other related industry certifications required, including experience with program and project management best practices and industry methodologies and frameworks such as PMI, COBIT, ITIL, Agile/Scrum, Waterfall.
  • Savvy organizational skills in a dynamic, cross-functional, inclusive work environment with ability to multitask, prioritize, and quickly identify project risks, roadblocks, and issues in a structured manner, navigating nuanced, complex work dynamics with professionalism, a strong sense of customer service, and urgency.
  • Effective communication skills, verbal and writing, including ability to compose, edit, and proof correspondences, documents, status reports, and presentations that appropriately tailor to a diverse audience, including cross-functional project teams, stakeholders, management, and senior leadership.
  • Ability to set and abide by deadlines and commitments, navigating competing priorities.
  • Ability to represent the organization and work with ACLU staff and other colleagues in a professional, human-centered manner, maintaining tact, diplomacy, and confidentiality.
  • Ability to work independently as well as part of a team and foster a team-focused environment that encourages collaboration and peer support.

Nice to Have

  • Experience with nonprofit donor management and legal systems highly desirable.
  • Experience in a large, complex nonprofit organization desirable.

Work Arrangement

Hybrid

Team

Team size: more than 600-person National staff. Structure: Information Technology (IT) department

Additional Information

  • This is a two-year term-limited position.
  • This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).
  • Be committed to advancing the mission of the ACLU. Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives.
  • Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts.
Required Skills
programproject management best pracnonprofit donor managementlegal sysa largecomplex nonprofit organization desirable programproject management best pracnonprofit donor managementlegal sysa largecomplex nonprofit organization desirable
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About company
ACLU - National Office
For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. At the ACLU, we offer a broad range of benefits, which include: Time away to focus on the things that matter with a generous paid time-off policy. Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment). Plan for your retirement with 401k plan and employer match. We support employee growth and development through annual professional development funds, internal professional development programs and workshops. Accessibility, equity, diversity and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity, accessibility, and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression, anti-ableism, and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us. With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process. The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
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Job Details
Department Information Technology Department
Category management
Posted 3 hours ago