Responsibilities
- Own and evolve Infinity’s strategic services vision, ensuring alignment with market demand, customer objectives, and long-term growth strategy.
- Define how Infinity positions and delivers strategic services across Dynamics 365, Microsoft 365, Azure, Power Platform, Data, AI, and Copilot — always through a business-value lens.
- Establish clear service narratives that link technology investment to outcomes such as growth, efficiency, resilience, and transformation.
- Act as a strategic counterpart to Sales and Executive Leadership in shaping go-to-market direction.
- Operate as a trusted advisor to C-level and senior client stakeholders, helping customers define and realise their strategic change agendas.
- Lead executive-level discovery sessions, roadmap workshops, and strategic planning engagements.
- Translate complex organisational challenges into clear, outcome-led service propositions.
- Represent Infinity credibly in senior client engagements, partnerships, and strategic discussions.
- Partner closely with Sales leadership to shape complex and high-value opportunities at an early stage.
- Support sales conversations by articulating why change, why now, and why Infinity, rather than focusing on solution detail.
- Influence commercial structures and positioning where required, ensuring solutions are aligned to customer value and strategic intent.
- Enable sales teams with strategic thinking, service positioning, and executive-level messaging.
- Identify opportunities to differentiate Infinity’s services through innovation, packaging, and strategic offerings.
- Work closely with Architecture, Delivery, and Product teams to ensure services are commercially viable, scalable, and aligned to market needs.
- Ensure emerging technologies (AI, Copilot, automation, data-led solutions) are framed and positioned in terms of business impact, not technical capability.
- Stay informed on Microsoft’s roadmap, market trends, and competitor positioning to guide service evolution.
- Provide leadership and direction to senior consultants, architects, and strategists involved in strategic services delivery.
- Develop a culture centred on outcomes, value creation, and client trust.
- Coach and mentor senior team members to operate confidently as strategic advisors.
- Act as a connector between Sales, Delivery, Architecture, and Microsoft to ensure joined-up execution.
Requirements
- Proven experience in a senior strategic, consulting, or customer-facing leadership role within a Microsoft Partner, consultancy, or technology services organisation.
- Strong track record of engaging at C-level, shaping strategic roadmaps, and leading outcome-focused transformation discussions.
- Demonstrable ability to articulate business value, strategy, and transformation, rather than leading with solution design.
- Experience shaping service propositions, strategic offerings, or go-to-market approaches.
- Broad understanding of the Microsoft ecosystem (Dynamics 365, Microsoft 365, Azure, Power Platform, AI/Copilot) sufficient to establish credibility.
- Strong commercial awareness with experience influencing deal shape, positioning, and business cases.
- Excellent communication skills with the confidence to challenge thinking constructively and influence senior stakeholders.
Benefits
- The opportunity to work for one of the leading Microsoft Cloud Solution Partners in the UK.
- Work in a great culture, highly ambitious, collaborative, humble and we pride ourselves in making others look cool be it our colleagues or clients.
- Unlimited Annual Leave
- Private Healthcare
- Life Assurance
- Company Shares
- Electric Car Scheme
- Flexible Working
- A newly renovated office with a break-out area, decent coffee, and a pool table.
- Weekly company events (Think Bigger Friday with Drinks)
- Quarterly social events with your teams and company-wide affairs including our very own ‘Illuminate’ Annual Awards Gala, Christmas Party, and summer fun.
Team
Team size: over 170 professionals
Additional Information
- These are not obligatory but there are very few of us who don’t want to be part of the fun and we include your partners too.
