Salt Lake City, Utah, United States Employment

Sorenson Communications is hiring a Technical Program Manager

About the Role

Sorenson Communications is hiring a Senior Technical Program Manager for its Automatic Sign Translation initiative. This role leads the planning and execution of AST’s most complex and strategically important programs, operating at the intersection of technical development, product delivery, and commercialization.

What You'll Do

  • Lead AST-wide strategic programs by translating objectives into structured plans with clear milestones and measurable outcomes.
  • Coordinate global programs across AST and Hand Talk teams in Brazil.
  • Manage Sorenson mainline Product and Engineering dependencies through cross-org coordination.
  • Coordinate product development and AI/ML delivery by partnering with technical leaders.
  • Align technical delivery with commercialization, incorporating deployment, operations, and customer readiness requirements.
  • Maintain executive program visibility with structured reporting on progress, risks, and decision points.
  • Drive cross-organizational alignment across AST, Hand Talk, mainline engineering, and Go-to-Market stakeholders.
  • Improve delivery systems and execution predictability by identifying opportunities to refine planning and tracking for large initiatives.

What We're Looking For

  • Minimum of a 4 Year / Bachelors Degree in Software Engineering, Computer Science, or a related field.
  • Minimum certification in PMP, Agile (Scrum, Kanban), ITIL, or other relevant project management methodologies.
  • 10 years leading complex programs in product-driven technology organizations.
  • 5 years of experience successfully leading large and complex technology projects.
  • Exceptional program leadership, stakeholder management, and execution discipline.
  • Proven ability to influence without authority across senior technical and business leaders.
  • Strong systems thinking and comfort working across complex technical domains.
  • Excellent executive communication skills for crisp status updates, clear asks, and fast escalation.
  • Strong prioritization and risk management, especially in high-dependency environments.
  • Ability to build durable operating rhythms across distributed organizations and time zones.

Nice to Have

  • Experience with AI/ML product delivery programs, including training-to-production lifecycle, evaluation, and deployment readiness.
  • Experience coordinating with enterprise platform teams and shared services.
  • Experience in global product delivery and international collaboration.
  • Experience in Agile/hybrid delivery environments at scale.

Team & Environment

This position reports to the Vice President of Operations.

Benefits & Compensation

  • Paid Vacation Time
  • Paid Sick Time
  • Paid Holidays
  • 401k 6% match with immediate vesting
  • Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
  • TeleDoc
  • HSA company match
  • 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
  • Employee Assistance Program
  • Engaged Employee Resource Groups
  • Outstanding Learning and Career Development Opportunities

Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.

Required Skills
Program ManagementStakeholder ManagementProject ManagementPMPAgileScrumKanbanITILSoftware EngineeringExecution
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About company
Sorenson Communications

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

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Job Details
Department Project and Program Management
Category management
Posted 14 days ago