Zip is seeking a Technical Integrations Consultant to join our technical solutions team. In this role, you will be responsible for implementing the Zip Integration Platform for customers, working closely with Sales and Solutions teams to integrate Zip into customer IT landscapes and accelerate their time to value.
What You'll Do
- Integrate Zip into customer’s IT landscape, typically including ERP, Ticketing, TPRM, CLM, and other procurement tools.
- Design and document the integration architecture based on customer requirements.
- Validate customer requirements against third-party API documentation.
- Work with customer stakeholders to build integrations leveraging Zip’s internal iPaaS solution.
- Unit test the configuration with the customer.
- Provide periodic status reports to your manager and the client.
- Provide accurate estimations and timelines for work performed.
- Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product.
- Improve our technical processes to help customers accelerate their time to value.
What We're Looking For
- 4+ years of experience integrating systems with ERP, P2P, Ticketing, CLM, and TPRM systems.
- Experience using iPaaS tools to configure integrations.
- Experience with Python and Javascript scripting.
- Experience working with XML and REST-based endpoints and standard authentication protocols.
- Ability to translate highly technical information for audiences with varying degrees of technical knowledge.
- Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers.
- Comfortable working with and interpreting API documentation.
- Comfortable testing and troubleshooting integration errors.
- Able to understand customer requirements and document that information quickly, with little oversight.
- A continual learner, open to learning new technologies that Zip may integrate with in the future.
- Strong communication skills and extreme attention to detail.
- Proactive working style, with experience collaborating with product and engineering teams.
- A relentless focus on customer success.
Nice to Have
- Past ERP implementation, integration, configuration, or administration experience.
Technical Stack
- Python
- Javascript
- XML
- REST APIs
- iPaaS tools
Team & Environment
You will be part of the professional services team, working closely with Sales, Solutions, and Product teams.
Benefits & Compensation
- Start-up equity
- Full health, vision & dental coverage
- Catered lunches & dinners for SF employees
- Commuter benefit
- Team building events & happy hours
- Flexible PTO
- Apple equipment plus home office budget
- 401k plan
Company Culture
At Zip, we take ownership, communicate openly, and have an underdog mindset. We are excited to increase the pace of innovation for every business in the world and are committed to building a diverse and inclusive workspace.
