About the Role
This role involves building and managing technical integrations that connect systems and improve data flow for clients, requiring strong problem-solving abilities and attention to detail in a support-oriented environment.
Responsibilities
- Design and deploy integration workflows between software platforms
- Collaborate with clients to understand technical requirements
- Troubleshoot and resolve connectivity issues across systems
- Document integration architectures and data mappings
- Support onboarding of new clients through technical setup
- Maintain data consistency and integrity across connected systems
- Work with internal teams to align integration goals with product capabilities
- Monitor integration performance and recommend improvements
- Ensure compliance with security and privacy standards
- Provide technical guidance during client implementation phases
- Respond to integration-related support inquiries
- Adapt integration frameworks to meet evolving client needs
- Test new integration features in development environments
- Coordinate with developers to extend API functionality
- Translate business needs into technical integration plans
- Manage timelines for integration delivery milestones
- Maintain version control for integration codebases
- Use scripting tools to automate data transformation tasks
- Evaluate third-party tools for integration compatibility
- Communicate technical status updates to non-technical stakeholders
Nice to Have
- Experience in education technology sector
- Exposure to SaaS platform integrations
- Background in client-facing technical roles
- Familiarity with identity management systems
- Knowledge of HIPAA or FERPA compliance standards
- Experience with monitoring and logging tools
- Certifications in cloud or integration technologies
Compensation
Competitive salary and benefits package
Work Arrangement
Remote with flexible scheduling options
Team
Collaborative team focused on client success and technical delivery
About Us
We are a mission-driven organization focused on improving student outcomes through technology. Our platform supports higher education institutions by identifying and addressing student needs proactively.
What We Value
Problem-solving with empathy, clear communication across technical and non-technical audiences, initiative in identifying improvements, and commitment to equitable access in education.
Available for qualified candidates
