About the Role
The position involves providing technical service and support for automated systems at customer locations, including commissioning, troubleshooting, maintenance, and training, with an emphasis on reliability and safety.
Responsibilities
- Install and configure mechanical and electrical components of automated systems
- Perform system commissioning at customer facilities
- Diagnose and resolve technical malfunctions promptly
- Carry out preventive and corrective maintenance tasks
- Ensure equipment operates according to safety standards
- Document service activities and technical findings
- Support customer personnel during startup phases
- Conduct functional tests after repairs or installations
- Adhere to site-specific safety regulations and protocols
- Communicate technical issues clearly to customers and internal teams
- Respond to emergency service requests as needed
- Maintain accurate service logs and reports
- Follow engineering documentation and schematics
- Assist in optimizing system performance
- Provide basic training to customer operators
- Work independently at remote locations
- Travel frequently to various customer sites
- Handle spare parts logistics during service calls
- Ensure compliance with technical specifications
- Collaborate with engineering teams for complex issues
- Use diagnostic tools to identify faults
- Uphold quality standards during all service activities
- Report recurring issues for product improvement
- Support continuous improvement of service processes
- Maintain professional conduct during customer interactions
Compensation
Competitive salary and benefits package
Work Arrangement
Full-time, on-site with travel requirements
Team
Collaborative technical service team environment
Travel Requirements
Frequent domestic and international travel is required, often with short notice. Technicians must be prepared for extended stays at customer locations and adapt to different working environments across regions.
Work Environment
Work takes place primarily at customer facilities, including warehouses, production plants, and distribution centers. Conditions may include noise, dust, and varying temperatures.
Safety Standards
Strict adherence to safety protocols is mandatory. Technicians must wear appropriate personal protective equipment and follow all site-specific safety rules during service activities.
Available for qualified candidates
