Autodesk Customer Success is looking for a Technical Adoption Specialist, Forma to help customers optimize their product investment and achieve measurable business outcomes. At Autodesk de Costa Rica, S.R.L., you will work closely with medium and large enterprise customers worldwide, acting as a technical trusted advisor to drive adoption of Autodesk solutions.

What You'll Do

Deliver live coaching sessions to drive adoption of Autodesk Solutions.
Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise.
Build, maintain and deliver packaged service offerings to increase customer success and new product adoption.
Conduct discovery meetings to assess customer needs, pain points and desired outcomes.
Deliver digital content via 1:Many webinars for end users to drive successful adoption.
Develop and update digital content adhering to CTS standards of quality and consistency.
Design, build, and maintain the packaged service catalog to increase customer success and new product adoption.

What We're Looking For

Advanced knowledge of Architectural, Construction and Engineering industry needs and workflows.
Bachelor's degree or equivalent experience in Architectural, or Construction engineering.
Expert knowledge of Autodesk Revit and Autodesk Construction Cloud in a production environment.
Additional knowledge of the Autodesk Forma Platform.
External public speaking and presentation skills.
Proven ability to be flexible and learn quickly in a fast-paced environment.
Fluency in English.

Nice to Have

Strong communicator and able to build relationships at all levels, taking initiative.
Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience.
Knowledge of Autodesk Forma Platform and Revit or Autodesk Construction Cloud.
Technical consulting experience and/or technical project delivery experience with large, demanding clients.
Team player who enjoys supporting and interacting with other members of a shared responsibility team.

Technical Stack

Autodesk Forma Platform
Autodesk Revit
Autodesk Construction Cloud

Team & Environment

This role is part of the Technical Adoption and Success group within the Customer Technical Success team.

Work Mode

This position offers a hybrid work model.

Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.