Autodesk Inc. is seeking a Technical Account Specialist specializing in Fusion Manage and Data Management. In this role, you will act as a trusted advisor, helping medium and large enterprise customers worldwide optimize their product investment and achieve their business outcomes by driving adoption of our solutions.
What You'll Do
- Deliver live coaching sessions to drive adoption of Autodesk solutions.
- Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise.
- Build, maintain, and deliver packaged service offerings to increase customer success and new product adoption.
- Conduct discovery meetings to assess customer needs, pain points, and desired outcomes.
- Deliver digital content via 1:Many webinars for end users to drive successful adoption.
- Develop and update digital content adhering to CTS standards of quality and consistency.
- Design, build, and maintain the packaged service catalog to increase customer success and new product adoption.
What We're Looking For
- Advanced knowledge of Autodesk Fusion Manage and Enterprise PLM and Data Management needs and workflows.
- Bachelor's degree or equivalent experience.
- Expert knowledge of Fusion Manage in a production environment.
- Additional knowledge of Autodesk Data Management and PLM solutions.
- 5 – 6 years of PLM or related field experience.
- External public speaking and presentation skills.
- Proven ability to be flexible and learn quickly in a fast-paced environment.
- Fluency in English is required.
Nice to Have
- Strong communicator able to build relationships at all levels and take initiative.
- Excellent verbal and written communication skills; ability to convey complex technical details coherently.
- Additional knowledge of Autodesk Vault.
- Technical consulting experience and/or technical project delivery experience with large, demanding clients.
- Experience with Virtual Reality implementation.
- Team player who enjoys supporting and interacting with other members of a shared responsibility team.
Technical Stack
- Autodesk Fusion Manage
- Autodesk Vault
- Autodesk Data Management and PLM solutions
Team & Environment
This position is part of the Technical Adoption and Success group within the Customer Technical Success team in the Customer Success organization.
Benefits & Compensation
- For U.S.-based roles, we expect a starting base salary between $83,600 and $144,320.
Work Mode
This role is global.
Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
