Fredericton, New Brunswick, Canada Employment

M-Files is hiring a Team Manager, AI

About the Role

About the Role

Role details below.

Responsibilities

  • Translate product and business objectives into an actionable AI roadmap.
  • Lead the design, development, and deployment of AI/ML solutions in production.
  • Ensure AI initiatives drive measurable product KPIs and customer value.
  • Promote best practices in model lifecycle management, evaluation, monitoring, and governance.
  • Provide architectural guidance for AI systems, including LLM integrations, ML pipelines, and cloud-native AI services.
  • Oversee experimentation frameworks (A/B testing, model validation, performance benchmarking).
  • Ensure high standards in code quality, reproducibility, security, and scalability.
  • Drive adoption of MLOps practices and tooling (e.g., MLflow, CI/CD for ML, observability).
  • Build, mentor, and develop a high-performing AI team.
  • Foster a culture of ownership, collaboration, and continuous learning.
  • Support career development, coaching, and performance management.
  • Partner with recruiting to attract top AI/ML talent.
  • Work closely with Product Managers to prioritize AI investments and align on outcomes.
  • Collaborate with Engineering and Platform teams to ensure seamless AI integration into core product architecture.
  • Communicate technical strategy and results clearly to both technical and non-technical stakeholders.

Requirements

  • Experienced AI Team Manager
  • Proven ability to lead and grow a team of AI engineers and data professionals
  • Experience leading applied AI initiatives that shape the future of document management or information management at scale
  • Combines technical leadership, people management, and strategic execution
  • Ability to partner closely with Product, Engineering, and Platform teams
  • Experience delivering scalable AI capabilities aligned to business outcomes

Team

Structure: AI team within a global product organization

Additional Information

  • We encourage you to apply soon if interested, this role will be taken offline based on applicant volume.
  • M-Files has Guiding Principles: 1. Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results. 2. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together. 3. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.
  • To learn more about how M-Files became a Certified Great Place to Work, visit: Working at
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About company
M-Files
M-Files is a document management company that offers a context-first system with metadata-driven architecture to organize content around business context, connect documents to people, projects, and transactions, automate processes, ensure governance, and apply AI at scale. It enables secure collaboration and unified information across silos for over 6,000 customers in 100+ countries.
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Job Details
Department Product & Engineering
Category other
Posted a month ago