About the Role
Role details below.
Responsibilities
- Translate product and business objectives into an actionable AI roadmap.
- Lead the design, development, and deployment of AI/ML solutions in production.
- Ensure AI initiatives drive measurable product KPIs and customer value.
- Promote best practices in model lifecycle management, evaluation, monitoring, and governance.
- Provide architectural guidance for AI systems, including LLM integrations, ML pipelines, and cloud-native AI services.
- Oversee experimentation frameworks (A/B testing, model validation, performance benchmarking).
- Ensure high standards in code quality, reproducibility, security, and scalability.
- Drive adoption of MLOps practices and tooling (e.g., MLflow, CI/CD for ML, observability).
- Build, mentor, and develop a high-performing AI team.
- Foster a culture of ownership, collaboration, and continuous learning.
- Support career development, coaching, and performance management.
- Partner with recruiting to attract top AI/ML talent.
- Work closely with Product Managers to prioritize AI investments and align on outcomes.
- Collaborate with Engineering and Platform teams to ensure seamless AI integration into core product architecture.
- Communicate technical strategy and results clearly to both technical and non-technical stakeholders.
Requirements
- Experienced AI Team Manager
- Proven ability to lead and grow a team of AI engineers and data professionals
- Experience leading applied AI initiatives that shape the future of document management or information management at scale
- Combines technical leadership, people management, and strategic execution
- Ability to partner closely with Product, Engineering, and Platform teams
- Experience delivering scalable AI capabilities aligned to business outcomes
Team
Structure: AI team within a global product organization
Additional Information
- We encourage you to apply soon if interested, this role will be taken offline based on applicant volume.
- M-Files has Guiding Principles: 1. Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results. 2. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together. 3. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.
- To learn more about how M-Files became a Certified Great Place to Work, visit: Working at