Develop close commercial relationships with key partners.
Collaborate with other internal functions teams to meet specific product requirements.
Work with Production and Logistics teams to ensure timely delivery of products to meet placement requirements.
Update and manage customer facing communications and internal coordination.
Maintain a professional and customer service-oriented environment to delight our customers.
Contribute to the formation of the annual departmental budget and annual plan.
Provide product related information to sales and customers through different reporting systems or presentation and ensuring that placement targets are met according to plan.
Collaborate with other team members on operational tasks, including leading cross-functional meetings, regular reporting, etc.
Develop an understanding of operational and process issues that need troubleshooting, such as causes and effect.
Complete various tasks that have not yet been automated.
Analyze data to understand issues and take corrective actions when needed, knowing when and how to escalate.
Other projects as assigned by Director, TCG Sales Operations.

Five (5) years of relevant professional experience or a demonstrated equivalent level of expertise.
Demonstrates attention to detail and organization skills.
Is adaptable, professional, courteous, motivated with a strong work ethic, works well under pressure.
Interacts effectively with all levels of management and other employees.
Thrives in a fast-paced environment and challenging workload.
Contributes a wide range of capacities to an entrepreneurial environment.
Proven excellent organization, presentation, communication and reporting skills.
Ability to multi-task within and across Pokémon divisions, time zones and geographies.
Team player - collaboration with other teams and departments is key in this role.
Quickly learns new software and applications.
Masters product knowledge.

Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.
Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa.
For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

The Pokémon Company International is hiring a TCG Sales Operations Specialist