Responsibilities
- Assist clients in finalizing tax returns using TurboTax tools
- Offer tax guidance, prepare complete returns, perform calculations, and resolve software-related questions
- Leverage official tax portals, expert networks, and internal knowledge to find accurate solutions and explain them clearly
- Conduct real-time consultations with customers using advanced video conferencing technology
- Maintain detailed records of all client engagements
Benefits
- 401(k) plan with company match
- Paid time off for illness
- Employment practices liability insurance provided by employer
- Opportunity to purchase company stock
- Confidential support services for employees
- Discounts on company products
- Complimentary access to TurboTax Live
Work Arrangement
Remote (Worldwide)
Other
- Virtual role involving direct customer interaction
- Applicants must be based in the United States
- Potential to earn additional income
- Required use of video communication tools
