Responsibilities
- Assist clients in filing their tax returns using TurboTax software tools.
- Deliver tax guidance, prepare complete returns, perform calculations, and resolve software-related questions.
- Use official tax portals, expert references, and internal knowledge to provide clear, correct responses in plain language.
- Engage with customers through advanced video conferencing technology.
- Record all client communications to ensure precise documentation.
Benefits
- 401(k) plan with company match
- Paid time off for illness
- Professional liability insurance provided by employer
- Opportunity to purchase company stock
- Confidential counseling and support services for employees
- Discounts on company products
- Free access to TurboTax Live software
Work Arrangement
Remote (Worldwide)
Other
- This is a virtual, customer-facing role.
- Opportunity to work 100% remotely.
- Role is for the upcoming tax season.
- Must reside in the United States to apply.
- Supplemental income opportunity.