The Home Depot is hiring a Systems Engineer (Remote) to join our engineering team. This entry-level role focuses on developing, maintaining, and supporting the technical infrastructure that powers a $130B business and serves millions of customers. You'll create, deploy, and support production systems while growing your technical and leadership skills as part of a collaborative team.

What You'll Do

Perform configuration, debugging, and support for information technology solutions.
Execute field and corporate roll-outs of technology.
Stand up necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs.
Execute basic project planning and reporting.
Perform test suites (functional, destructive, etc.) to enable successful rapid deployment of infrastructure as code to production.
Collaborate with product and project teams to understand needs and enable them with infrastructure.
Leverage tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimize and tune performance as appropriate.
Perform root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions.
Maintain, upgrade, and support existing systems and infrastructure to ensure operational stability.
Open and manage vendor problem tickets to resolution.
Produce in-house documentation around solutions.
Monitor tools and proactively help teams struggling with systems issues; inform senior engineers of negative trends.
Provide application support for software running in production.
Support the creation of scripts and tools that drive automation and enable product teams and end users to move towards self service.
Keep abreast of innovations and industry trends as well as changes to internal systems.
Participate in and contribute to learning activities around modern systems engineering core practices (communities of practice).
Proactively view articles, tutorials, and videos to learn about new technologies and best practices.
Use critical thinking to approach problems and create solutions.
Collaborate with senior leaders on assignments.
Determine opportunities for improvement based on volume of tickets and contribute stories for the remediation.

What We're Looking For

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Minimum of 1 year of work experience.
Knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Nice to Have

0-1 years of relevant work experience.
Professional or educational experience as an Information Technology Engineer.
Interest in working as part of a collaborative, cross-functional, modern engineering team.
Experience with basic infrastructure, network, database, or security troubleshooting and remediation.
Experience installing and upgrading applications or databases.
Experience monitoring the operational status and performance of systems, networks, or databases.
Knowledge of basic operating system commands and utilities as well as scripting.
Exposure to agile processes.
Exposure to cloud platforms such as GCP and Azure.
Experience supporting a retail or 24x7 operation.
Exposure to version control systems.
Exposure to a CI/CD toolchain.
Exposure to production system designs including Infrastructure as Code, High Availability, and Performance monitoring.

Technical Stack

GCP
Azure
Infrastructure as Code
CI/CD toolchain
Version control systems

Team & Environment

You will join a dynamic team of engineers of all experience levels, working as part of a collaborative, cross-functional, modern engineering team. You will report to a Systems Engineer Manager or Sr Manager.