Bogotá, Bogota, Colombia On-site

Dev.Pro is hiring a Junior IT Specialist - OP01854

About the Role

Join Dev.Pro's IT Support Team as a Junior IT Specialist. In this role, you will provide support services for user and client environments, switch between projects, and work with a variety of technologies while learning to solve technical issues efficiently. You will be an essential part of maintaining our operational infrastructure.

What You'll Do

  • Administer macOS, Linux (Ubuntu), and Windows systems
  • Troubleshoot and resolve hardware, system, and application issues
  • Configure laptops, reinstall operating systems, and set up software
  • Manage users and permissions in Google Workspace, Atlassian, and other platforms
  • Create and maintain clear and organized documentation
  • Source and manage IT equipment, handling incoming and outgoing shipments for contractors
  • Support and maintain our lab environment and networks
  • Write and troubleshoot basic scripts in Bash, PowerShell, or Python

What We're Looking For

  • Expertise in troubleshooting hardware, systems, and applications
  • Experience with macOS, Linux (Ubuntu), and Windows administration
  • Proficiency in laptop configuration, OS reinstallation, and software setup
  • Experience managing users and permissions in Google Workspace, Atlassian, and similar tools
  • Experience writing and troubleshooting basic scripts (Bash, PowerShell, or Python)
  • Experience sourcing and managing IT equipment
  • Ability to create and maintain project documentation
  • Intermediate+ English level
  • Strong communication and collaboration skills

Nice to Have

  • Familiarity with SaaS systems and cloud services
  • Previous experience in support roles such as system administration or helpdesk work

Technical Stack

  • Google Workspace, Atlassian
  • macOS, Linux (Ubuntu), Windows
  • Bash, PowerShell, Python

Team & Environment

You will join our IT Support Team, working collaboratively to ensure smooth technical operations for all users.

Benefits & Compensation

  • 30 paid days off per year to use however you like
  • 5 paid sick days
  • Up to 60 days of medical leave
  • Up to 6 paid days off per year for major family events
  • Partially covered health insurance after probation
  • Wellness bonus for gym memberships and sports nutrition after 6 months
  • English lessons and Dev.Pro University programs
  • Fun online activities and team-building events

Work Mode

This is an onsite position based in our Kharkiv office.

Dev.Pro values fairness, high standards, openness, and inclusivity for everyone.

Required Skills
Google WorkspaceAtlassianmacOSLinuxWindowsBashPowerShellPythonIT SupportNetworkingHardwareTroubleshootingSystem AdministrationDocumentation
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About company
Dev.Pro

At Dev.Pro, we partner with businesses worldwide, from startups to Fortune 500 companies — across fintech, retail, hospitality and beyond. With a remote‑first mindset and a team in 55+ countries, we focus on aligning technical expertise with client needs, communicating clearly, and staying adaptable as priorities shift.

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Job Details
Category infrastructure
Posted 7 months ago