BAE Systems Space & Mission Systems is hiring a Principal Systems Administrator to play a key role in our mission-critical infrastructure. This position focuses on designing, securing, and maintaining our Omnissa Horizon remote access, application delivery, and virtual desktop environments. The successful candidate will provide technical solutions, lead projects, and collaborate across teams to achieve operational excellence and program success.
What You'll Do
- Design, engineer, deploy, and maintain highly-available and secure Omnissa Horizon Operating environments.
- Support Citrix Virtual Apps and Desktop environments, including Citrix Application Delivery Controllers (NetScaler).
- Perform technical planning, architecture, design, implementation, configuration management, maintenance, troubleshooting, root cause analysis, and monitoring of services and solutions.
- Continuously evaluate currently deployed and emerging Remote Desktop and Access solutions to evolve business operations.
- Define process and success criteria for new technology proof of concepts.
- Assist with the creation of key performance indicators, metrics reports, and dashboards to represent service health and user experience.
- Perform customer outreach to support service enhancements and troubleshooting.
- Provide technical and project leadership for the development of advanced solutions, assisting with project direction, milestone planning, and completion.
- Interface with internal customers, program security, and management teams in planning for, deploying, maintaining, and troubleshooting services and systems.
- Assist management with VDI service roadmaps and service lifecycle management.
- Document technical processes and procedures as needed.
- Represent the VDI Team in meetings, including solution, architecture, and security reviews.
- Facilitate technical and group discussions.
- Cross train and assist with the technical development of less experienced team members.
- Work under limited direction to determine, develop, and provide solutions/enhancements adhering to strict Information Systems security guidelines.
- Leverage troubleshooting skills to address stability objectives both reactively and proactively.
- Maintain a regular and predictable work schedule and participate in on-call rotations.
- Establish and maintain effective working relationships within Enterprise Shared Services and company Business Sectors.
What We're Looking For
- A Bachelor’s degree in a related technical field plus 6 or more years of related experience. Related technical experience or certifications may be considered in lieu of education. The degree must be from an institution accredited by an agency recognized by the US Secretary of Education.
- 4+ years of experience supporting a VMWare Horizon environment.
- Functional knowledge of core networking concepts including TCP/IP, DHCP, DNS, routers, switches, firewalls, load balancing, and VLAN segmentation.
- Functional knowledge of Group Policy creation, application, and inheritance.
Nice to Have
- Knowledge of and hands-on experience with Citrix Virtual Apps and ADCs.
Technical Stack
- Omnissa Horizon
- Windows Server
- Citrix Virtual Apps and Desktops
- Citrix Application Delivery Controllers (NetScaler)
Team & Environment
This is an individual contributor role collaborating closely with the VDI team, peers across the organization, internal customers, and management to deliver and support critical services.
Work Mode
This is a hybrid position based in Fort Walton Beach, Florida.
BAE Systems is an equal opportunity employer.
