Swans is looking for a System Analyst focused on transforming law firm practices. In this role, you will combine hands-on system building with client advisory, diagnosing business bottlenecks and architecting technical solutions.
What You'll Do
- Consult law firm owners on operational challenges and technology gaps.
- Conduct diagnostic assessments of current systems and workflows.
- Configure CRM pipelines in Lawmatics and case management workflows in Clio.
- Build data processing workflows and interactive analytics dashboards.
- Design and deploy client intake automations in Make.
- Work with the latest AI tools and help clients implement them strategically.
- Shadow senior consultants on discovery calls to learn how to translate technical solutions into business outcomes.
- Identify operational inefficiencies in law firm systems and workflows.
- Design technical solutions that address core business problems.
- Configure CRMs & Case Management systems based on diagnostic findings.
- Build analytics dashboards and data pipelines that reveal actionable insights.
- Design automation workflows using tools like Zapier, Make, and n8n.
- Deploy advanced AI solutions.
- Present technical recommendations to decision-makers.
- Build long-term relationships with clients.
- Learn the consulting process from discovery to implementation.
What We're Looking For
- Some consulting or client advisory experience.
- Comfort presenting solutions to business owners and stakeholders.
- Technical experience with CRMs or Automation tools (low-Code/No-Code).
- Professional English fluency.
Nice to Have
- Experience with CRMs and Case Management Systems (i.e. HubSpot, Salesforce, Lawmatics, Clio).
- Adept with automation tools (i.e. Zapier, Make, n8n).
- Experience with project management platforms (i.e. Monday.com, Asana).
- Track record of learning complex tools quickly and applying them to business problems.
- Portfolio preferred to showcase systematic problem-solving.
Technical Stack
- Lawmatics, Clio
- Make, Zapier, n8n
- HubSpot, Salesforce
- Monday.com, Asana
Team & Environment
At Swans, you will own your impact from day one. We think from first principles, diagnosing unique challenges and crafting bespoke solutions. Every client engagement is a laboratory for mastering technology and high-stakes consulting.
Work Mode
This is a global position.
Swans provides equal employment opportunities.
