University of Iowa Health Care is looking for a Support Services Specialist to join the Department of Obstetrics and Gynecology. You will provide essential clinical operational support to ensure effective and efficient health care delivery within the IVF-Andrology laboratory.
What You'll Do
- Contact patients after their initial storage period ends, communicate disposition directives, and scan related forms into Epic.
- Assist with daily and annual billing, including scheduling storage billing appointments in Epic.
- Enter patient demographics into the SART CORS web-based database for regulatory compliance.
- Prospectively report cycle starts into SART CORS within 4 days, interpreting EMR documentation.
- Scan IVF outcome forms into Epic.
- Assist with finalizing and verifying yearly data for the national SART/CDC registry and with data entry for lab procedures.
- Place and receive orders for laboratory supplies and interact with vendors.
- Assist with collecting medical record information for shipments of cryopreserved materials.
- Collaborate with peers and co-workers to enhance health care delivery.
- Provide feedback to management on achieving goals and resolving service issues.
- Participate in chart audits to ensure all laboratory charges are billed.
- Contribute ideas to improve assigned processes.
- May train and supervise students or temporary staff.
- May analyze, monitor, and report financial data.
- May initiate purchasing requests for supplies.
- Responsible for IVF-Andrology laboratory daily billing and mass yearly storage charges.
- May perform other duties as assigned.
What We're Looking For
- A Bachelor's degree or an equivalent combination of education and experience.
- 6 months to 1 year of administrative experience.
- Proficiency with computer software, including the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams) and database applications.
Nice to Have
- Experience in Women's Health.
- Experience with Epic.
- Knowledge of UI Health Care policies, procedures, and regulations.
Technical Stack
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams)
- Epic
- SART CORS web-based database
Work Mode
This is an onsite position located in Iowa City, Iowa, United States.
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
