Churchill Downs is looking for a Supervisor, Floor to oversee gaming operations and personnel within a designated area. As an ambassador of southern hospitality, you will help craft moments of joy for our guests while ensuring a secure and professional gaming environment.

What You'll Do

Explain and interpret house rules, such as game rules and betting limits, for guests.
Monitor and verify the counting and distribution of currency and chips.
Observe game operations to ensure team members follow house rules and provide prompt, courteous service.
Observe guest behavior for signs of cheating, such as marking or switching cards, and report findings to the Shift Supervisor.
Perform other duties as assigned.

What We're Looking For

A high school diploma or equivalent.
Knowledge of table games, including blackjack, craps, roulette, and specialty games.
Maintain familiarity with all games used on the floor.
Knowledge of principles and processes for providing customer service.
Ability to read, analyze, and interpret common documentation.
Ability to respond to common inquiries or complaints from guests, regulatory agencies, or staff.
Ability to write and present information to management.
Ability to perform normal mathematical computations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of instructions and deal with several variables.

Team & Environment

You will report directly to the Shift Supervisor, working as part of a team dedicated to maintaining the integrity and excitement of our gaming operations.