Responsibilities
- Investigate and determine whether medical insurance claims are recoverable or non-recoverable from a liable third party.
- Communicate and negotiate with healthcare plan members, insurance adjusters, and attorneys.
- Utilize computer systems to accurately document collected information.
- Apply organizational, analytical, and time management skills to manage daily workflow.
- Review and understand healthcare contracts.
- Create medical expense spreadsheets and processes payments from recoveries.
Requirements
- Excellent customer service skills.
- Proficient with multi-tasking and time management.
- Very strong written and verbal communication skills.
- Proficient in Microsoft Word, Excel, and Outlook.
Nice to Have
- Associate or bachelor’s degree preferred, or equivalent skills and experience.
- Professional experience in insurance, legal, mortgage lending, customer service, or related field is preferred.
Benefits
- PTO, Paid Holidays, and Volunteer Days
- Eligibility for health, vision and dental coverage
- 401(k) plan participation with company match
- Flexible spending accounts
- Tuition Reimbursement
- Eligibility for company-paid benefits including life insurance, short-term disability, and generous parental leave.
Additional Information
- This is an exempt position.
