About the Role
The Strategic Solutions Engineer acts as a technical advisor during the sales process, helping enterprise clients adopt platform capabilities through customized designs and hands-on support.
Responsibilities
- Colline client objectives with technical capabilities to develop tailored solutions
- Deliver product demonstrations customized to specific customer use cases
- Support pre-sales activities with technical expertise and architectural guidance
- Translate business challenges into implementable technology designs
- Collaborate with engineering teams to communicate customer feedback
- Develop proof-of-concept implementations to validate solution approaches
- Respond to technical inquiries during the sales process
- Document solution designs and integration patterns
- Participate in requests for proposals and technical evaluations
- Maintain up-to-date knowledge of platform features and updates
- Advocate for customer needs within product development discussions
- Troubleshoot integration challenges during pilot phases
- Provide input on product enhancements based on market demands
- Work across time zones to support global client engagements
- Assist in defining best practices for solution deployment
- Engage in technical workshops with client stakeholders
- Evaluate system compatibility and scalability for enterprise environments
- Support onboarding of new clients with technical setup guidance
- Contribute to internal training materials for solution methodologies
- Ensure security and compliance requirements are addressed in designs
- Coordinate with support teams to resolve implementation blockers
- Track emerging technologies relevant to the platform ecosystem
- Maintain consistency between proposed solutions and actual product capabilities
- Assist in the development of reusable solution templates
- Facilitate knowledge transfer between sales and engineering units
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility based on location
Team
Part of the customer-facing engineering team focused on solution design and technical advisory
Why This Role Matters
- This position bridges customer needs with technical execution, ensuring solutions are both innovative and practical.
- Engineers in this role directly influence how organizations adopt and benefit from modern development platforms.
What to Expect
- Fast-paced environment with exposure to diverse industries and technical challenges.
- Regular interaction with product, engineering, and customer success teams.
Available for qualified candidates
