Requirements
- 10+ years of experience in strategic account management, program management, or client success in a data center technology or infrastructure context.
- Demonstrated experience managing complex, multi-phase datacenter or critical infrastructure projects from procurement through commissioning.
- Proven track record of successfully orchestrating large, matrixed internal organizations on behalf of key clients.
- Experience owning senior-level client relationships with consistent satisfaction and renewal outcomes.
- Strong working knowledge of IT procurement processes, vendor management, and hardware/software lifecycle.
- Familiarity with engineering disciplines relevant to datacenter environments (power, cooling, structural, network infrastructure).
- Understanding of infrastructure supply chain dynamics, including lead times, logistics, and risk factors.
- Working knowledge of construction and commissioning processes for mission-critical facilities including testing, certification, and turnover procedures.
- Exceptional organizational skills with the ability to manage multiple concurrent workstreams without losing precision or urgency.
- Outstanding interpersonal and communication skills — able to influence, align, and motivate diverse stakeholders without direct authority.
- Executive presence: comfortable presenting complex program status to C-suite and VP-level audiences with clarity and confidence.
- High proficiency in program reporting tools, project tracking platforms (e.g., MS Project, Smartsheet, Jira), and executive dashboard creation.
- Analytical mindset with the ability to synthesize data from multiple sources into coherent, actionable narratives.
- Ability to remain calm and solution-oriented under pressure, especially during schedule slippage or supply chain disruptions.
Nice to Have
- PMP, CAPM, or equivalent project/program management certification.
- Experience with hyperscale or colocation datacenter clients.
- Background in or direct exposure to EPC (Engineering, Procurement, and Construction) contracting environments.
- Familiarity with DCIM tools and datacenter operational frameworks.
- Prior experience in a technical pre-sales, solutions engineering, or delivery management role.
Benefits
- Competitive total compensation package (salary + equity).
- Retirement or pension plan, in line with local norms.
- Health, dental, and vision insurance.
- Generous PTO policy, in line with local norms.
Team
Team size: small
Additional Information
- You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email careers@fluidstack.io with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.
