Responsibilities
- Serve as the main customer contact, addressing daily operations and strategic initiatives to enhance return on investment
- Develop deep expertise in the company's offerings, technology, and direction to clearly communicate value to clients
- Break down intricate technical and product challenges into clear, executable actions
- Lead solution implementation across internal teams and client-facing workflows
- Offer informed guidance on effective strategies related to fraud prevention and regulatory compliance
- Create, track, and report key performance indicators to client stakeholders
- Deliver strategic insights and analytical thinking to support future business growth planning
- Collaborate with risk analysis teams to identify emerging fraud patterns and share actionable intelligence with clients
Benefits
- Competitive salary with equity components
- Early option exercise privilege, including pre-vested shares
- Fully remote work environment by design
- Flexible vacation policy with an annual year-end break
- Comprehensive health, dental, and vision benefits for employees and dependents in the US and Canada
- 4% retirement contribution match on 401k or RRSP plans for US and Canada employees
- Company-issued MacBook Pro shipped directly to your location
- One-time home office setup allowance for ergonomic furniture and equipment
- Monthly stipend for meals
- Monthly budget for team social events
- Annual allowance for health and wellness activities
- Annual fund for professional development and learning
Compensation
Generous compensation in cash and equity
Work Arrangement
Remote (Worldwide) — US, Canada
Team
Remote-first company with a globally distributed team
Other
- Remote-first company with a globally distributed team
- Hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo
- You can work from home, beach, mountain, cafe, or anywhere
- MacBook Pro delivered to your door
