About the Role
This role is responsible for managing and expanding relationships with key enterprise clients, delivering tailored solutions, and ensuring customer success through strategic planning and collaboration.
Responsibilities
- Lead end-to-end sales cycles for strategic accounts
- Develop deep understanding of customer business goals
- Collaborate with technical teams to design customized implementations
- Present product capabilities to executive stakeholders
- Negotiate and close complex contracts
- Drive customer adoption and product utilization
- Identify expansion opportunities within existing accounts
- Coordinate cross-functional support during onboarding
- Maintain accurate sales forecasts and pipeline data
- Serve as primary point of contact for account leadership
- Monitor customer success metrics and satisfaction
- Advocate for customer needs internally
- Prepare quarterly business reviews
- Manage contract renewals and upsell initiatives
- Stay current on industry trends and competitive landscape
- Support development of account-specific strategies
- Facilitate proof-of-concept deployments
- Gather and relay customer feedback to product teams
- Ensure alignment between customer objectives and solution capabilities
- Lead executive-level business conversations
- Drive adoption across multiple departments
- Track and report on key account performance indicators
- Coordinate responses to customer RFPs and security questionnaires
- Maintain compliance with internal sales processes
- Support creation of customer success case studies
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid or remote options available
Team
Part of a growing sales team focused on enterprise customer success
Why This Role Matters
Enterprises rely on tailored solutions to achieve strategic goals, and this role ensures alignment between customer needs and platform capabilities. Success means driving measurable impact through trusted partnerships.
What to Expect
You will engage with technical and business leaders, lead negotiations, and coordinate internal teams to deliver value. Expect regular collaboration with engineering, product, and customer success teams to ensure customer outcomes.
Available for qualified candidates
