PagerDuty is hiring a Strategic Account Executive - NY, NJ

PagerDuty, Inc. (NYSE:PD) stands as a global innovator in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, and approximately two-thirds of the Fortune 100, PagerDuty delivers essential always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex challenges, collaborate with ambitious colleagues, and contribute to building a more equitable world in a flexible, award-winning environment. Overview of the Role: PagerDuty is recruiting a Strategic Account Executive to join our dynamic, customer-focused team! We seek a talented sales professional experienced in enterprise, multi-product SaaS software, who will uncover and close PagerDuty product and service opportunities. This role involves driving new business and supporting key strategic accounts by embodying PagerDuty's commitment to "Champion the Customer," and delivering exceptional sales experiences by identifying organizational challenges and transforming them into business-driven perspectives. How You Impact Our Vision: You will engage, influence, and cultivate relationships with individuals across organizational levels, including individual contributors, mid-level management, and C-suite executives, to drive digital transformation strategies with leading enterprise customers. Your responsibilities will include: - Spearheading cross-functional account teams in developing and implementing detailed account strategies to expand existing relationships and acquire new customers, collaborating with Marketing, Solution Consulting, Customer Success, Business Value, BDRs, and Strategic Alliance teams. - Maintaining a sharp focus on identifying customer environment challenges and developing business-oriented perspectives that motivate action. - Generating revenue by selling, managing, and cultivating client relationships across existing and new accounts. - Continuously establishing executive alignments and fostering broad relationships within account bases. - Navigating hybrid business approaches combining transactional and strategic sales models. - Prioritizing opportunities and coordinating with internal teams to ensure exceptional customer experiences. - Exceeding monthly, quarterly, and annual quotas. - Effectively utilizing sales methodologies for lead management and forecasting. - Committing to pipeline generation and conducting comprehensive account research. Basic Qualifications: - Minimum 7 years of outside software sales experience, including 3 years selling at Strategic/Enterprise levels in multi-product, complex software environments. - Proven ability to independently prospect and build pipeline with a track record of hitting sales targets. - Experience leading complex sales cycles within Global 2000 Enterprises. - Strong presentation, verbal, and written communication skills. Preferred Qualifications: - Advanced knowledge of DevOps, IT Ops, and Platform Engineering. - Familiarity with MEDDICC and Command of the Message. - Strong technical expertise and understanding of engineering culture. - Bachelor's Degree or higher preferred. The base salary range for this position is $160,000 - $185,000 USD (50/50 split). This role may also be eligible for bonus, commission, equity, and/or benefits. Salary ranges are determined by role, level, and location, reflecting the minimum and maximum base salary for newly hired employees. Individual compensation depends on factors like market location, job-related knowledge, skills, competencies, and experience. Hesitant to apply? We encourage submission even if you don't meet every requirement. We value potential and consider each candidate's complete professional story. PagerDuty operates a hybrid work model with offices in 8 major cities. While offering flexibility, we cannot employ candidates in certain restricted locations. We provide competitive total rewards, including salary, comprehensive benefits, flexible work arrangements, company equity, retirement plans, generous paid time off, wellness programs, and more. PagerDuty is an equal opportunity employer committed to diversity, inclusion, and providing reasonable accommodations. We do not discriminate and value each candidate's unique professional journey.