About the Role
This role focuses on building and maintaining high-value client relationships, identifying expansion opportunities, and delivering customized strategies to support sustained revenue growth.
Responsibilities
- Lead client engagements with a strategic mindset to ensure alignment with customer goals
- Identify and pursue new business opportunities within existing accounts
- Collaborate with cross-functional teams to deliver integrated solutions
- Develop deep understanding of client industries and business challenges
- Drive contract negotiations and renewals with a focus on value creation
- Create and present strategic account plans to stakeholders
- Monitor client performance metrics and adjust strategies as needed
- Act as primary point of contact for key accounts in the eastern region
- Coordinate internal resources to meet client expectations
- Advocate for customer needs within the organization
- Track and report on account health and growth indicators
- Maintain accurate records in the CRM system
- Support product feedback loops with development teams
- Participate in quarterly business reviews with clients
- Ensure alignment between client objectives and service delivery
Compensation
Competitive base salary plus performance incentives
Work Arrangement
Hybrid work model with regional office presence
Team
Part of a national sales team focused on enterprise client success
Territory Focus
This role is responsible for managing strategic accounts located in the eastern United States.
Growth Expectations
Candidates will be expected to grow existing accounts through upselling and cross-selling initiatives.
Client Engagement Model
Success requires a proactive, insight-driven approach to client interactions and long-term planning.
Not available for this position
