About the Role
This position is responsible for identifying, developing, and maintaining key client accounts through strategic planning and relationship management, with an emphasis on understanding customer needs and aligning solutions to deliver measurable value.
Responsibilities
- Identify and pursue high-value client opportunities in assigned markets
- Develop long-term relationships with decision-makers at enterprise organizations
- Lead end-to-end sales cycles from prospecting to contract close
- Collaborate with internal teams to design customized solutions for clients
- Conduct regular business reviews with existing accounts to assess performance
- Analyze client operations to uncover new areas for value delivery
- Present strategic plans and solution proposals to senior executives
- Negotiate contracts and pricing structures aligned with business goals
- Track and report on sales performance against established KPIs
- Maintain accurate records in the CRM system for all client interactions
- Stay informed about industry trends and competitive landscape
- Coordinate with technical teams during implementation phases
- Ensure smooth handoff between sales and customer success teams
- Advocate for client needs internally to improve product offerings
- Drive expansion within existing accounts through upsell and cross-sell
- Respond to client inquiries and resolve issues in a timely manner
- Prepare forecasts and pipeline updates for leadership review
- Represent the company at industry events and networking functions
- Align sales strategies with overall company objectives
- Support development of case studies and reference materials
- Maintain compliance with contractual and regulatory requirements
- Promote consistent messaging across all client communications
- Use data insights to refine sales approaches and tactics
- Contribute to process improvements in the sales organization
- Adapt communication style to suit diverse client personalities
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Remote with flexibility for regional travel as needed
Team
Part of a growing sales team focused on long-term client partnerships
Why This Role Matters
This position plays a critical role in shaping how clients experience the platform, ensuring alignment between business objectives and solution delivery. Success in this role directly influences retention, growth, and market reputation.
What to Expect
You will engage with clients facing complex challenges, helping them realize value through tailored strategies. Expect regular collaboration with product, support, and success teams to ensure seamless delivery.
Not available
