Our Crick site have an exciting opportunity for a Stock and Systems Administrator to join our friendly team on a full time permanent basis. Reporting to the Stock and Systems Supervisor, the Stock and Systems Administrator will support the operation in the efficient handling of all administrative processes and procedures supporting the Warehouse and Customer. Working hours: Monday-Friday, 8am-5pm. Salary: £30,349 per annum. Key Duties of a Stock and Systems Administrator: Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes. Respond to a wide range of customer queries promptly, providing solutions where possible or escalating to Operations Supervisor as required. Ensure customer & supplier information is kept up to date on the WMS system. Communicating with customers via a variety of channels, including phone, email in an appropriate, professional manner. Liaising with relevant departments – internal/external. Update internal WMS system with account changes and notes. Cross-checking supplier activity against bookings. Liaise with suppliers and internal departments for lead time updates for orders. Notify management of any non-compliant issues as they arise. May be required to perform other duties as assigned.
Apply on company website Crick, United Kingdom On-site Full-time GBP 30,349 / year
Culina Group is hiring a Stock & Systems Administrator
About company
We are a market leading ambient and chilled food & drink 3PL specialist, providing warehousing, distribution, contract packing and a bonded division with extensive expertise in relation to dutiable goods across the UK and Ireland. We have recently added both Fresh and Food Manufacturing divisions and are looking towards the future and the continuation of being one of the leading logistics companies within the UK.
Using modern IT infrastructure, including warehouse management systems, satellite tracking and client interfaces we are able to offer unrivalled customer support, ensuring that you always know where your products are. Online up to date data is always available through customer web portals allowing you to track your goods from anywhere, while a significant investment of over £2.5m in customer service infrastructure over the last five years ensures that we exceed customer expectations not just once or twice, but every single time.
Working hand in hand with some of the globe's leading brands and manufacturers is an everyday event at Culina Group, plus with a multitude of own-label producers and developing companies, all are catered for with an efficient and flexible infrastructure. Importantly, our strategic focus is on food & drink logistics within a shared-user environment, which is driven by volume and critical mass. This ultimately delivers an efficient and cost effective solution for clients of all sizes.
We are committed to future proofing our business by investing in teams, network, systems, sector and the environment, which will ensure we continue to provide clients with a robust supply chain platform which performs beyond expectations every day. The latest two service additions of Fresh and Food Manufacturing are testament to this ethos, ensuring that we continue to become a leading light within the logistics industry.