Hims & Hers is looking for a Staff Product Manager to lead strategy, roadmap development, and execution across key customer experiences and treatment categories. This role sits at the intersection of customer experience, growth, and technical product development, with a focus on enhancing the end-to-end user journey, accelerating adoption of treatments, and delivering scalable, high-quality healthcare experiences across app and web.
What You'll Do
- Define and execute strategic product roadmaps that improve user experience, foster growth, and support customers throughout their lifecycle across multiple treatment categories.
- Lead projects from discovery through technical development and launch, ensuring high-quality delivery and continuous iteration based on data and customer insights.
- Identify friction points in the user journey and partner with design, engineering, research, operations, and clinical teams to build empathetic and accessible solutions.
- Consolidate input from marketing, category management, medical, and technical stakeholders to inform product decisions and accelerate adoption of key offerings.
- Break down complex or behind-the-scenes systems into phased deliverables that provide incremental value while supporting long-term scalability.
- Prioritize product investments using structured evaluation of business impact, user value, technical feasibility, and organizational readiness.
- Establish and track clear success metrics, using both qualitative and quantitative data to guide iteration and inform future strategy.
- Provide thought partnership across UX, growth, and operational functions, aligning cross-functional teams and ensuring shared understanding.
- Collaborate closely with engineering teams, diving into technical decisions when needed and translating technical concepts for non-technical partners.
- Champion a culture of experimentation, data-driven decision-making, and continuous improvement.
- Mentor peers and contribute to the evolution of product practices, frameworks, and organizational processes.
What We're Looking For
- 6+ years of Product Management experience building and shipping consumer products.
- Proven success delivering impactful products that customers love and that drive measurable business results.
- Strong strategic thinking, systems-level problem solving, and the ability to move fluidly between high-level vision and detailed execution.
- Experience leading cross-functional teams and influencing stakeholders across all levels of an organization.
- Familiarity with product analytics tools (e.g., Looker, Amplitude), experimentation platforms (e.g., Growth Book), and user research methods.
- Ability to work closely with engineers, understand technical constraints, and participate in technical tradeoff discussions.
- Empathy for users navigating sensitive health concerns and passion for leveraging technology to improve healthcare access and outcomes.
Nice to Have
- Experience in growth, healthcare, or subscription-based mobile applications.
- Experience creating scalable processes from scratch in fast-paced, operationally complex environments.
- Bachelor’s or Master's degree in Business, Computer Science, Engineering, Data Science, or a related field.
Team & Environment
You will work cross-functionally with design, engineering, marketing, clinical, operations, and data teams.
Benefits & Compensation
- Competitive salary & equity compensation for full-time roles.
- Pension Plan with employer matching contribution.
- Generous PTO.
- Paid Parental Leave.
Work Mode
This is a global position.
Hims & Hers is a mission-driven company dedicated to transforming healthcare and improving lives. We offer a collaborative and innovative environment with talented professionals, a talent-first flexible/remote work approach, and are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
