Responsibilities
- Take ownership of and advance the strategy, roadmap, and feature requirements for Ripple's settlement and billing infrastructure.
- Use a deep understanding of technical, operational, and regulatory needs to define platform services that support our full product suite.
- Collaborate with groups across Engineering, Operations, Treasury, and Accounting to define, build, and maintain products essential to customer trust, growth, and retention.
- Drive the transition from manual to automated workflows, setting the destination and holding the bar for what "done" looks like from a customer experience standpoint.
- Identify and evaluate world-class vendors to augment in-house capabilities where appropriate.
- Monitor and analyze product performance, using data to inform decisions and iterate quickly.
Requirements
- 8+ years of experience in financial technology
- at least 5 years as a Product Manager
- consistent track record of scaling and evangelizing successful platform products
- extensive background in payments infrastructure — including settlement, reconciliation, returns, and billing processes — and the regulated clients who rely on these systems
- technical competence and understanding of data models, API contracts, and distributed systems
- ability to understand both business needs and technical requirements, and to work across a wide collaborator matrix including operations and finance functions
- motivated by intellectual challenges and driven by a spirit to win in the market
Work Arrangement
Hybrid — San Francisco
