Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA;Toronto, Ontario, CAN - Remote Hybrid Employment $146,000 - $183,000/year, $177,000 - $222,000/year

Gusto is hiring a Staff Product Designer, Contractors

About the Role

This role involves owning end-to-end design for key product areas used by independent contractors. The designer will define workflows, create high-fidelity mockups, conduct usability testing, and work closely with engineering and product management to deliver solutions that meet user needs and business goals.

Responsibilities

  • Lead design strategy for features used by independent contractors
  • Conduct user research to uncover pain points and opportunities
  • Develop user flows, wireframes, and interactive prototypes
  • Collaborate with product managers to define requirements
  • Work alongside engineers during implementation phases
  • Present design concepts to stakeholders and leadership
  • Iterate on designs based on feedback and data
  • Ensure consistency across the product interface
  • Advocate for contractor user needs in product discussions
  • Contribute to design system improvements
  • Manage multiple projects with overlapping timelines
  • Define success metrics for design initiatives
  • Participate in usability testing sessions
  • Synthesize research findings into actionable insights
  • Maintain up-to-date documentation of design decisions
  • Support onboarding for new team members
  • Stay current with industry trends and best practices
  • Balance user needs with technical constraints
  • Drive accessibility and inclusivity in design solutions
  • Refine onboarding experiences for new users
  • Optimize existing workflows for efficiency
  • Design for mobile and desktop platforms
  • Collaborate with content designers on messaging
  • Use data to inform design iterations
  • Contribute to long-term product vision

Compensation

Competitive salary and benefits package

Work Arrangement

Remote with flexibility for time zones

Team

Product design team focused on contractor experiences

About the Team

This team focuses on building tools tailored to independent contractors, addressing unique challenges around onboarding, compliance, and payment workflows. Designers work closely with researchers, engineers, and product managers to create seamless experiences grounded in real user needs.

What Success Looks Like

Within the first 90 days, you will have shipped at least one major feature improvement, established strong partnerships with key stakeholders, and contributed insights from user research that informed product direction.

Not available for this position

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About company
Gusto
Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses so owners can focus on their craft and customers. They support more than 400,000 small businesses across the country.
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Job Details
Department Design
Category management
Posted 2 hours ago