The General Manager will act as the CEO's key partner, overseeing daily operations and overall business performance for a profitable, founder-led SaaS company shifting focus to B2B expansion. This role demands full accountability for P&L, leadership of a distributed team, and a commitment to scaling with operational rigor and data-driven execution.
Responsibilities
- Lead efforts to increase revenue and improve EBITDA results
- Assume complete responsibility for profit and loss within 3 to 6 months
- Manage and grow a remote, cross-functional team across multiple disciplines
- Improve core SaaS performance indicators including monthly recurring revenue, customer acquisition cost, lifetime value, and churn rate
- Develop and deploy KPIs, reporting dashboards, and operational systems
- Establish clear processes, structure, and accountability throughout the organization
- Collaborate on shaping B2B product strategy during early development and scaling phases
Requirements
- Demonstrated success in scaling a small SaaS business with fewer than 50 employees
- Minimum of four years in leadership roles within B2B SaaS environments
- Direct experience managing P&L and driving profitability
- Solid understanding of SaaS financial models and subscription-based revenue
- Professional background in product management, engineering, operations, or technical domains
- Proven ability to lead remote teams across international regions
- Highly analytical, execution-oriented, and entrepreneurial mindset
- Fluent in English with strong communication skills
- Significant exposure to SaaS sectors such as infrastructure, data or proxy services, AI/ML platforms, developer tools, DevOps, cloud hosting, or cybersecurity
Benefits
- Fully remote work environment with flexible scheduling
- Direct partnership and regular interaction with the CEO
- High-impact position offering substantial ownership and influence
- Performance-linked bonus structured around company profitability
- Unlimited paid time off
- Workplace culture centered on people and transparency, free of unnecessary politics
- Defined career progression toward COO or CEO roles
Work Arrangement
global — 100% Remote (CET ±2 hours preferred) — Flexible setup
Team
Team size: ~20 people. Structure: Cross-functional remote team across revenue, product, engineering, operations, finance, and HR. Reports to: CEO
- Ownership
- Accountability
- Continuous improvement
- Profit-first mindset
- Long-term value
- Disciplined execution
- Operational excellence
- People-first, no-BS culture
Additional Information
- Company has operated globally for more than ten years
- Core business enables fast, reliable, and private access to public web data
- Emphasis on online anonymity and high-performance infrastructure
- Currently profitable and independently funded
- Serves thousands of customers across the world
- Transitioning from founder-led operations to a scalable organizational model with a focus on B2B growth
- Candidates must be available during CET ±2 hours preferred
