South San Francisco HQ, or Seattle Hybrid Full-time USD 128,200 – 192,400 / year

Stripe is hiring a Technical Program Manager, Service Infrastructure

Responsibilities

  • Collaborate with cross-organizational teams to uncover infrastructure challenges and identify recurring themes to develop broad-reaching solutions.
  • Produce clear, well-structured documentation, proposals, and communications to support program objectives.
  • Contribute to the development of frameworks, asynchronous platforms, and tools that support the creation and operation of all products.
  • Work closely with engineering leadership, technical leads, developers, and program management peers to define, plan, and execute major migration efforts.
  • Influence technical architecture by engaging with engineers to anticipate obstacles and evaluate design trade-offs.
  • Design, apply, and refine program management methodologies, models, and performance indicators aligned with measurable outcomes.
  • Strengthen engineering team execution capabilities by coaching and supporting improved delivery practices.
  • Guide peers and stakeholders through uncertain or complex situations by fostering agreement and shared understanding.
  • Use data insights and technical understanding to inform engineering strategy and leadership decision-making.
  • Develop comprehensive, shared roadmaps that promote alignment, transparency, and consistency across multiple teams.
  • Manage and operationalize key cross-team engineering programs that span multiple technical domains.

Compensation

Competitive compensation package including base salary, equity, and benefits.

Work Arrangement

Hybrid or flexible work model available; specific arrangement may vary by location and role requirements.

Team

Part of the engineering infrastructure group focused on building scalable, reliable backend systems and developer platforms.

Responsibilities

  • Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains.
  • Define and produce high-quality written proposals, communications, and documentation.
  • Help define the frameworks, async platforms, and tooling used to write and operate all Stripe products.
  • Partner with Engineering Managers, Tech Leads, Engineers, and other Technical Program Managers to define, scope, and drive large migration programs to conclusion.
  • Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs.
  • Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria.
  • Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed.
  • Help influence peers and stakeholders and build consensus while dealing with ambiguity.
  • Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
  • Create widely circulated plans, driving consistency, clarity, and building alignment across teams.
  • Operationalize and execute critical cross-functional programs spanning Stripe engineering organizations.

Visa sponsorship may be available for qualified candidates depending on role and location.

About company
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
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Job Details
Department Infrastructure & Corporate Tech
Category management
Posted 3 hours ago