Illumina is hiring a Senior Territory Account Manager for Massachusetts to ensure achievement of territory sales objectives and growth targets in line with our mission to expand access to genomic technology. You will develop and implement strategic sales plans, accurately forecast sales, and provide market feedback.
What You'll Do
- Develop territory and account-specific sales plans.
- Implement and execute sales plans to meet assigned quotas.
- Adjust plans according to changing company and customer needs.
- Engage in accurate forecasting and sales pipeline management.
- Proactively utilize and maintain the CRM database.
- Deliver technical seminars and presentations on Illumina products.
- Demonstrate the role and relevance of Illumina’s product portfolio and provide customer consultation.
- Use scientific knowledge to engage in a collaborative, consultative sales process.
- Monitor emerging market trends and customer needs to identify new opportunities.
- Collaborate cross-functionally across the company to achieve goals and meet customer needs.
- Navigate and manage a multi-tiered sales process for capital equipment, consumables, and services.
- Match customer business objectives to Illumina capabilities to deliver mutual value.
- Prospect for and generate new customer leads and business.
- Manage existing accounts and continuously work to expand the customer base.
- Develop and maintain strong customer connections at various organizational levels.
- Engage in ongoing learning of new applications and growth opportunities for Illumina technology.
- Effectively handle interpersonal challenges and keep the team focused on the customer.
- Demonstrate a win-win approach in negotiations.
What We're Looking For
- Knowledge of clinical and research applied genetics and genomics.
- Demonstrable experience working with key clinical and research accounts and customers in the Boston area.
- 5+ years or equivalent of proven life science capital sales experience.
- Success working effectively within a highly collaborative, team setting.
- Success with independent lead generation, prospecting, and business development.
- Experience in consultative and strategic selling situations.
- Success driving complex sales within multi-layered environments.
- Experience winning/growing business and establishing long-term customer relationships.
- High motivation with strong drive to deliver exceptional results individually and as part of a team.
- Success working in a fast-paced environment and adapting to change.
- Understanding of next generation sequencing (NGS) and genotyping is foundational.
- Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
Benefits & Compensation
- Compensation: $98,400 - $147,600
- Access to genomics sequencing
- Family planning
- Health, dental, and vision insurance
- Retirement benefits
- Paid time off
- Variable cash programs (bonus or commission)
- Eligible roles may receive equity
Work Mode
This role is hybrid and based in Massachusetts.
We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.






