ServiceNow is looking for a Sr Solution Consultant - Core Business Workflows to guide revenue for our Core Business Services suite. This hands-on technical consultant will develop and deliver product-specific solutions during sales cycles to achieve sales goals.
What You'll Do
- Support sales as a technical and domain expert on a client-facing sales team.
- Lead discovery workshops and give outcome-based solution demonstrations to align our solutions with customer needs.
- Answer product feature and technical questions from customers, partners, and colleagues.
- Guide strategic programs in top accounts, including customer journey sessions for roadmap alignment.
- Provide feedback to product management on enhancements to address customer needs.
- Help develop use case scenarios for the demonstration team and instance releases.
- Share and learn best practices with other Solution Consultants to enhance team quality and efficiency.
- Stay current on competitive analysis and market differentiation.
- Support marketing events including executive briefings, conferences, and trade shows.
What We're Looking For
- 5+ years of pre-sales State and Local solution consulting or sales engineering experience.
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
- Experience working collaboratively with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and working with Sales for execution excellence.
- Willingness to travel.
Nice to Have
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Technical Stack
- ServiceNow platform
- Cloud software solutions
Team & Environment
Member of the Solution Consulting team, supporting the Core Business Services with a focus on Employee Workflows.
Benefits & Compensation
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
- Base pay: $116,475 - $180,600 plus equity (when applicable)
Work Mode
Flexible work mode. Locations: AMS - North America and Canada.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
