ServiceNow is hiring a Sr Manager Solution Consulting - App Engine to lead a team of Solution Consultants supporting sales efforts for our platform. You will ensure the team delivers high-quality customer presentations, demonstrations, and proofs of concept while managing regional priorities and resource allocation.
What You'll Do
- Ensure SCs demonstrate relevance to customers, discover business and technical problems, deliver high-quality presentations and demos, execute proofs of concept, document business value, and secure customer commitment.
- Develop team members according to business demands and individual professional goals.
- Develop and maintain a recruiting pipeline of potential SC candidates.
- Work with regional sales managers to prioritize regional Solution Consulting efforts.
- Assign resources to sales opportunities and evaluate progress against goals.
- Assign resources to marketing and other efforts to support demand generation.
- Develop and deploy team training curriculums to meet changing sales organization demands.
- Evaluate team members through direct observation, peer feedback, and sales feedback.
- Ensure proper alignment of resources and effective utilization of skill sets within the assigned region.
- Manage day-to-day activities such as resource scheduling, expense review and approval, and activity reporting.
What We're Looking For
- 7+ years’ experience in presales.
- Experience managing presales teams as 1st line management.
- Understanding of standard approaches to coaching, mentoring and management of individual contributors.
- Ability to motivate and inspire a growing team of Presales Solutions Consultants.
- Experience in Value Based Selling or Solution Selling.
- A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices.
Nice to Have
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same.
Work Mode
This is a hybrid role based in AMS - North America and Canada.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
