About the Role
Design and deliver high-impact training programs for internal teams and clients by applying adult learning principles and leveraging digital tools to create accessible, results-driven content.
Responsibilities
- Create comprehensive course materials for digital and instructor-led learning environments
- Apply instructional design theories to develop curriculum aligned with business goals
- Collaborate with subject matter experts to extract and structure technical content
- Produce interactive e-learning modules using authoring tools and multimedia assets
- Evaluate training effectiveness through assessments and feedback mechanisms
- Iterate on course content based on user data and performance outcomes
- Ensure accessibility standards are met across all learning deliverables
- Manage multiple development projects with attention to timelines and quality
- Translate complex product features into clear, learner-friendly formats
- Support onboarding programs for new employees and clients
- Develop job aids, quick-reference guides, and knowledge base content
- Use learning management systems to deploy and track training initiatives
- Maintain consistency in instructional voice and visual design
- Stay current with trends in learning technology and pedagogical research
- Lead design sprints for urgent training needs
- Document design processes and share best practices across teams
- Integrate scenario-based learning to enhance engagement
- Design assessments that measure comprehension and skill application
- Optimize content for mobile and remote access
- Coordinate localization for global training materials
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model
Team
Collaborative learning and development team within a fast-paced technology environment
Why This Role Matters
Training directly impacts how users understand and adopt critical financial technology tools. This role shapes how teams and clients learn, ensuring clarity, confidence, and compliance.
What to Expect
You’ll work across product, support, and customer success teams to build scalable learning solutions. Projects range from interactive onboarding modules to performance support tools used daily by global users.
Available for qualified candidates
