About the Role
The ideal candidate will manage relationships with healthcare providers, support partnership onboarding, and ensure smooth operational execution across key markets.
Responsibilities
- Manage end-to-end onboarding for healthcare provider partners
- Serve as primary contact for partner communications and inquiries
- Coordinate with internal teams to ensure timely implementation of services
- Track partnership performance using defined metrics and reporting tools
- Identify operational bottlenecks and recommend process improvements
- Maintain accurate records of partner agreements and compliance documentation
- Support contract execution by preparing necessary materials and follow-ups
- Facilitate training sessions for new partners on platform usage
- Monitor partner satisfaction and escalate issues when necessary
- Contribute to the development of onboarding playbooks and SOPs
- Collaborate with clinical teams to align service delivery standards
- Ensure partners meet credentialing and regulatory requirements
- Assist in gathering partner feedback for product development teams
- Prepare regular status updates for leadership and stakeholders
- Support expansion into new geographic markets within South Florida
- Participate in cross-functional initiatives to improve partner experience
- Maintain up-to-date knowledge of healthcare regulations and industry trends
- Coordinate site visits and virtual check-ins with partner organizations
- Troubleshoot technical or logistical issues impacting partner operations
- Assist in the creation of partner-facing resources and training materials
Compensation
Competitive salary and benefits package
Work Arrangement
Remote - South Florida
Team
Collaborative team focused on expanding access to care through strategic provider relationships
Why This Role Matters
- This position plays a critical role in scaling access to care by ensuring healthcare partners are effectively onboarded and supported.
- Success in this role directly impacts patient reach and service reliability across communities.
Growth Opportunities
- Opportunity to shape processes as the organization expands into new markets.
- Potential for increased responsibility based on performance and company growth.
Not offered
