ServiceNow is looking for a Senior Enterprise Account Executive to generate new business sales revenue for the Starbucks account through a SaaS license model. This role joins an existing team as the second Sr. AE in a 2:1 rep:account model, responsible for selling the full ServiceNow portfolio.
What You'll Do
- Develop trusted relationships with multiple C-suite personas across all product sales.
- Oversee client relationship mapping and orchestrate account strategy, leading a broad virtual team.
- Act as a trusted advisor by understanding customer business needs and advising on how ServiceNow supports their IT roadmap.
- Identify and bring in the right specialist and support resources at the optimal time for deal progression.
What We're Looking For
- 10+ years of sales experience within a software or solutions sales organization.
- Proven experience establishing trusted relationships with current and prospective clients and internal teams.
- A track record of producing new business, negotiating deals, and maintaining healthy C-Level relationships.
- Demonstrated success in achieving sales targets.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- The ability to understand the 'bigger picture' and strategic IT plans.
- Experience promoting a customer success focus in a 'win as a team' environment.
- Willingness to travel up to 50%.
Nice to Have
- Current location in the Seattle area is preferred (also open to candidates in WA or OR).
Team & Environment
This role operates on a 2:1 rep:account model, joining the Starbucks account team as the second Sr. AE alongside an existing Sr. AE.
Benefits & Compensation
- Base pay range of $142,650 - $212,200 for Seattle positions, plus equity where applicable.
- Health plans, including flexible spending accounts.
- 401(k) Plan with company match.
- Employee Stock Purchase Plan (ESPP).
- Matching donations program.
- Flexible time away plan.
- Family leave programs.
Work Mode
This is a hybrid position. The preferred location is the Seattle area, but candidates in Washington or Oregon will also be considered.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.





