Gartner, Inc. is hiring a Sr. Director, Analyst to provide Business and Technology Insights services to global clients in Sourcing, Procurement, and Vendor Management, with a focus on public cloud optimization and transformation services (PCOTS). In this role, you will guide clients through their buying journeys for complex IT services, helping them navigate cloud strategies, optimize costs, and achieve transformational business outcomes.
What You'll Do
- Create innovative, thought-provoking research content to help sourcing and CxO clients achieve required business outcomes from Outsourced IT Services.
- Provide high-quality, actionable advice through various media including written responses, presentations, webinars, and inquiry calls.
- Guide clients in selecting providers for application-led, cloud-native transformation projects and ongoing public cloud managed services.
- Advise clients on leading end-to-end sourcing projects for public cloud services, formulating and implementing comprehensive sourcing strategies.
- Advise clients on leading negotiations for multiyear contracts, ensuring favorable pricing, volume discounts, flexible commitment terms, and optimal service level agreements (SLAs).
- Advise clients on negotiating optimal contract terms, focusing on cost optimization, vendor performance, and risk mitigation.
- Identify and address contractual risks such as overly rigid renewal terms, audit clauses, and unfavorable escalation of support fees.
- Review client contracts for Outsourced IT Services, identifying gaps in the commercial terms or SLAs.
- Continuously monitor trends in cloud service pricing, vendor discount programs, and contractual terms to drive negotiations.
- Present to small or large audiences in different venues and settings.
- Prioritize and manage workflow independently to support team goals.
- Collaborate productively as a thought-partner and coach across the practice, co-writing and co-producing research.
What We're Looking For
- Bachelor’s degree in business administration, supply chain management, computer science, or a related field.
- 15+ years of relevant field or industry experience gained either through a sourcing role or within a provider tendering and negotiating the delivery of IT services.
- At least three years of direct experience in IT procurement or strategic sourcing involving cloud contracts with hyperscale vendors like AWS and enterprise software vendors like Oracle.
- Proven experience negotiating high-value public cloud contracts, demonstrating success in leveraging competitive bidding and cost optimization strategies.
- Deep knowledge of public cloud optimization and transformation services (PCOTS), including experience with cloud-native professional and managed services and utilization of hyperscale cloud infrastructure (AWS, Azure, GCP, OCI).
- Passion, drive, and enthusiasm to help sourcing executives and CxO clients with their IT services sourcing initiatives.
- Intellectual agility to learn new topics and develop the necessary expertise to advise clients on best practices.
- Ability to gather and analyze data to drive insights for new research, reflecting in-depth knowledge of the content area.
- Ability to present to small or large audiences in different venues and settings.
- Ability to effectively reframe client problems to identify root causes and potential solutions.
- Ability to prioritize and manage workflow independently.
- Ability to collaborate productively, taking feedback on board and applying it positively.
Nice to Have
- Master’s degree.
- Oracle workload expertise (e.g., PeopleSoft, JD Edwards, E-Business Suite).
- Additional data and analytics experience and sourcing application services.
Team & Environment
You will collaborate across a team of analysts and leverage a peer network across Gartner Research.
Benefits & Compensation
- Highly competitive compensation package.
- Disproportionate rewards for top performers.
- Hybrid work environment providing flexibility and support to thrive.
- World-class benefits.
Work Mode
This is a remote position open to candidates located anywhere in Canada.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.
