Fresenius Kabi is hiring a Sr Clinical Implementation Educator

Fresenius Kabi is hiring a Senior Clinical Implementation Educator to lead the adoption and integration of our IV Therapy solutions at healthcare facilities. You will drive clinical excellence through education, hands-on implementation support, and partnership with stakeholders to ensure optimal product utilization and patient outcomes.

What You'll Do

• Develop and maintain relationships with internal multi-disciplinary team members from sales, pharmacy, technical, and project management teams.
• Develop professional relationships with customer contacts while onsite providing education and go live/post go live clinical support.
• Provide classroom setup and training for customer clinicians on the appropriate use of IV Therapy products.
• Communicate and escalate risks, concerns, and customer issues to the project manager and Clinical Implementation Specialist.
• Support education for Ivenix device integration with customer Electronic Medical Records (EMR).
• Apply understanding of clinical workflows to provide troubleshooting tips related to Ivenix clinical workflows and infusions.
• Ensure client satisfaction through follow-up, responsiveness, and thorough communication.
• Provide clinical support for the sales team during device demonstrations and pump fairs.
• Support the Clinical Implementation Specialist with onsite Infusion System Assessment activities and remote follow-up tasks.
• Support the Clinical Implementation Specialist with formatting tubing cross references and customer education schedules.
• Complete all required training, including department-specific and compliance training.
• Ensure compliance with company documents and programs related to Health, Safety, Environment, Energy, and Quality Management Systems.

What We're Looking For

• Bachelor of Science in Nursing (BSN) degree or related degree with a current RN license.
• 5+ years of related clinical experience.
• RN license must be maintained throughout employment.
• Excellent communication and collaboration skills.
• Experience providing professional services to clinical environments.
• Ability to work well in a collaborative environment and willingness to multitask and be hands-on.
• Demonstrated ability to develop strong working relationships with internal departments and external customers.
• Strong presentation skills accompanied with exceptional interpersonal and communication skills (verbal and written).
• Intermediate skillset with Microsoft Office (Excel, Word, PowerPoint, Outlook), and other database/ERP concepts (i.e., Salesforce.com).
• Travel is required to attend meeting/trainings/programs at client locations (up to 75%). Must have a valid driver’s license.
• Must maintain all requirements for access to customer sites, including active and current compliance with all credentialing requirements.
• Demonstrated ability to prioritize and execute tasks in a dynamic environment.
• Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude.
• Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information.
• Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment.
• Ability to work flexible hours and weekends as needed to meet business/customer needs.

Nice to Have

• Experience providing education and/or training in a clinical environment.
• Direct patient care experience highly preferred.
• Experience implementing medical device products highly preferred.
• EMR/EHR integration (Epic, Cerner, Meditech) experience a plus.

Technical Stack

• Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Salesforce.com
• Electronic Medical Records (EMR/EHR) systems (Epic, Cerner, Meditech)

Team & Environment

Works with internal multi-disciplinary team members from sales, pharmacy, technical, and project management teams.

Benefits & Compensation

• Salary: $90,000 - $100,000 per year
• Medical, dental and vision coverage
• Life insurance
• Disability insurance
• 401K with company contribution
• Wellness program

Work Mode

This role is local-country. Must live near a major airport to facilitate required travel.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.