Confluent is looking for a Senior Business Systems Analyst for our Go-To-Market (GTM) team. In this role, you will leverage your business process understanding to capture user requirements and deliver holistic solutions that meet team and company goals. You will be part of a core team responsible for designing, building, and maintaining the Salesforce platform and related technologies for the Sales Operations and Deal Desk departments, supporting our mission of One Confluent, One Team, One Data Streaming Platform.
What You'll Do
- Collaborate with stakeholders to gather business requirements and identify processes and user needs to create systems requirements.
- Coordinate with cross-functional teams to ensure alignment for a seamless end-to-end customer experience.
- Effectively communicate business requirements to the delivery team for custom development and testing.
- Deliver Salesforce.com platform enhancements for the Sales Operations department as a core member of a team responsible for design, development, testing, and release.
- Contribute to cross-functional projects for technical development that involve integration between Salesforce and other applications.
What We're Looking For
- 6-8 years of experience in a business systems delivery team, preferably for a company that experienced hyper growth.
- Strong problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships.
- Outstanding communication and interpersonal skills with a strong customer service attitude.
- A strong understanding of sales processes related to Accounts, Opportunities, and Leads.
- Experience with Agile process and Kanban methodologies.
Technical Stack
- Salesforce
Team & Environment
You will be part of a core team responsible for designing, building, and maintaining the Salesforce platform and related technologies for the Sales Operations and Deal Desk departments.
We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
