DaVita is hiring a Specialist, Learning Operations

DaVita is looking for a Learning Operations Specialist to support the logistical execution of DVU & Clinical learning programs, experiences, and assets under Wisdom’s Learning Center of Excellence. You will be key to delivering seamless learning experiences.

What You'll Do

• Execute and moderate virtual instructor-led training sessions.
• Align with program owner/faculty on responsibilities and build show flows, updating as programs change.
• Manage scheduling and session availability in the LMS for faculty and participants.
• Create MS Teams sessions and produce sessions, providing service excellence for participants and Faculty.
• Process Tier 1 tickets through the ticketing queue system and training-related tickets for assigned programs.
• Update master training calendars, program guides/job aids, and schedules as needed.
• Edit program materials as needed to reflect bi-annual curriculum updates.
• Support Tier 1 administrative processes for programs including LMS Session Creation, roster management, enrollments, and assignments.
• Conduct learner feedback sessions and share findings of learning evaluations.
• Collect learner data to determine potential program enhancements.

What We're Looking For

• 1+ years of experience in a planning, coordinating, or education administration role.
• Bachelor's Degree or 4 years relevant experience in lieu of degree.
• Ability to travel 0-10%.

Technical Stack

• Microsoft Teams
• Learning Management System (LMS)
• Ticketing queue system

Team & Environment

This role supports Wisdom’s Learning Center of Excellence at DaVita.

Benefits & Compensation

• Compensation: $22.00 - $32.50 per hour.
• Medical, dental, vision insurance, and a 401(k) match.
• Paid time off, including PTO cash out.
• Family resources, EAP counseling sessions, and backup child and elder care.
• Maternity/paternity leave and access to Headspace®.
• Professional development programs and on-demand virtual leadership and development courses.

Work Mode

This is an on-site position in Denver, Colorado.

We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.