Lincoln Financial is hiring a Specialist, Complex Long Term Disability Claims to independently manage a challenging caseload. You will be responsible for conducting thorough investigations, making timely claim determinations, and providing exceptional support throughout the life of each claim.
What You'll Do
- Communicate with claimants, employers, and medical professionals via phone and email to gather information on claims and applicable benefits.
- Collaborate with case managers, nurse case managers, vocational case managers, and consulting physicians to make appropriate and ethical claim decisions.
- Review complex medical records and leverage tools to determine approval durations and plan future actions.
- Provide outstanding customer service by proactively recognizing customer needs.
What We're Looking For
- A High School diploma, GED, or minimum Associate degree in lieu of required experience.
- 3-5 years of Long Term Disability claims experience.
- Strong written and verbal communication skills.
- Excellent organization skills with the ability to multi-task.
Nice to Have
- Experience with disability and/or absence management.
Benefits & Compensation
- Compensation range: $55,700 - $100,200.
- Clearly defined career tracks and job levels.
- Leadership development and virtual training opportunities.
- PTO and parental leave.
- Competitive 401K and employee benefits.
- Free financial counseling, health coaching, and employee assistance.
- Tuition assistance program.
- Flexible work arrangements.
- Effective productivity tools and training.
Work Mode
This role can be based in Charlotte, NC; Dover, NH; Omaha, NE; Radnor, PA; or Work from Home.
Lincoln Financial is an equal opportunity employer committed to creating an inclusive environment. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
