About the Role
The role involves working closely with customers to design, implement, and optimize technical solutions using a voice synthesis platform, ensuring alignment with client needs and technical requirements.
Responsibilities
- Collaborate with clients to understand technical requirements and integration goals
- Design and deploy customized solutions based on customer use cases
- Support integration of voice technology into client systems and workflows
- Troubleshoot technical issues during implementation and post-deployment
- Provide technical guidance during sales cycles and proof-of-concept phases
- Document solution architectures and integration patterns
- Work with engineering teams to relay customer feedback and feature requests
- Assist in writing API-based integrations and automation scripts
- Ensure solutions meet performance, scalability, and security standards
- Conduct technical training sessions for client teams
- Monitor system performance and recommend optimizations
- Coordinate with support and product teams to resolve escalated issues
- Maintain up-to-date knowledge of platform capabilities and updates
- Assist in creating technical proposals and responses to RFPs
- Validate third-party integrations and compatibility
- Guide clients through testing and quality assurance processes
- Help define best practices for deployment and maintenance
- Respond to technical inquiries from sales and customer success teams
- Track and report on implementation progress and blockers
- Ensure compliance with data handling and privacy standards
- Support onboarding of new enterprise clients
- Collaborate on internal tools to streamline deployment workflows
- Participate in customer review meetings to assess solution effectiveness
- Contribute to knowledge base and technical documentation
- Stay informed about regional market needs and technical constraints
Compensation
Competitive salary with benefits
Work Arrangement
Remote
Team
Cross-functional team supporting product and customer success
Why This Role Matters
This position bridges technical expertise with customer needs, ensuring successful adoption of advanced voice technology across diverse industries in India.
What We Offer
Opportunity to work with cutting-edge AI voice technology, flexible remote setup, professional development resources, and a collaborative global team.
Not available
