Jeppesen ForeFlight is hiring a Solutions Engineer to join our sales pursuit in the business aviation sector. You will use your technical expertise and customer empathy to own technical success, propel strategic deals, and serve as a trusted partner to customers and our sales team. Join an organization 'built by pilots, for pilots' during a pivotal chapter and become deeply embedded in aviation industry missions.
What You'll Do
- Influence customer flight department decision makers to win the technical decision for Jeppesen ForeFlight technologies.
- Provision, configure and manage software environments and mobile hardware for demonstrations, customer trials and production support.
- Provide live demonstrations of Jeppesen ForeFlight desktop and mobile software products to prospects, customers, and business partners.
- Prescribe Jeppesen ForeFlight solutions according to use case, business needs, or regulatory requirements for customers operating under FAA Part 91, Part 135 and EASA rules.
- Guide customer leaders through software trial projects to drive satisfaction of defined success criteria for deal closure.
- Partner with Sales Account Executives on opportunity analysis, deal activities, pipeline planning and forecasting.
- Contribute to internal troubleshooting and break/fix dialogues with Support, Engineering and Product Management.
- Serve as the technical voice of the customer in internal dialogues and advocate for customer success.
- Author internal technical collateral to aid sales enablement and go-to-market initiatives.
- Stay current on industry trends, competitive solutions, and technical advancements.
What We're Looking For
- BS/BA in an academic major relevant to the role (Computer Science, Electrical Engineering, Management Information Systems, Aeronautics, Aerospace Engineering, Aeronautical Science) or equivalent work experience.
- 3+ years working directly with enterprise customers in the software or aviation industries.
- Strong written and verbal communication skills, listening and presentation skills.
- Ability to initiate, drive and track projects to completion with minimal to moderate supervision.
- Ability to work effectively and add value as a team member in a matrixed account-based sales environment.
- Familiarity with cloud-based web application and mobile application architectures and their relevance to business aviation and IT leaders.
- Familiarity with Internet, TCP/IP, Bluetooth, Wifi and related networking technologies and their role in troubleshooting web applications and mobile devices.
- Familiarity with RESTful APIs and webhooks, and their role in integrating software systems.
- Prior experience using MacOS, iPadOS, and iOS operating systems in an enterprise environment.
- Availability for domestic and international travel up to 25%.
Nice to Have
- Prior experience using Jeppesen ForeFlight software products or relevant experience with competitor offerings.
- Prior experience using Google Workspace, Slack, Salesforce and Atlassian productivity tools.
- Experience in end-to-end enterprise software lifecycle management, including evaluating, deploying, securing, scaling and managing SaaS applications for end users.
- Experience with internal change management practices specific to software lifecycle management.
- Experience with on-premises to SaaS or digital transformation initiatives.
- Experience with SAML SSO, Mobile Device Management or Endpoint Management solutions.
- Prior work experience as a Solutions Engineer, Sales Engineer, Solutions Architect or equivalent.
- Prior experience working in aviation professionally, such as in aircraft operations or flight operations, or as a Private Pilot is strongly preferred.
Technical Stack
- MacOS
- iPadOS
- iOS
- Google Workspace
- Slack
- Salesforce
- Atlassian
Team & Environment
You will work alongside Sales Account Executives in a matrixed account-based sales environment.
Benefits & Compensation
- Enjoy the unique benefits of working at an aviation company.
Work Mode
This role is based locally in Denmark.
