Heymarket is looking for a Solutions Engineer to serve as the technical partner across sales, onboarding, and customer success. In this client-facing, hands-on role, you will blend pre-sales engineering with ongoing solution support to ensure customers achieve measurable outcomes from day one.

What You'll Do

Partner with Account Executives to deliver technical demos for strategic prospects.
Present product capabilities and walk customers through integrations like Salesforce, HubSpot, and REST APIs.
Translate business requirements into workable technical solutions and best practices.
Explore use cases and advise prospects on solution design.
Partner with Customer Success and Onboarding teams to ensure smooth setup and integration.
Document and improve deployment processes for faster, repeatable implementations.
Guide customers through technical configuration to shorten time-to-value.
Handle level 3 escalations in collaboration with Support.
Write clear tickets for Engineering with reproduction steps and expected results.
Prioritize and follow issues through resolution with Engineering.
Act as the 'voice of the customer,' surfacing feedback to the Product team.

What We're Looking For

3+ years in Solutions Engineering, Sales Engineering, Technical Consulting, or similar roles.
Hands-on experience with CRM platforms like Salesforce and HubSpot, and with REST APIs.
Strong troubleshooting and problem-solving ability across integrations and workflows.
Proven experience supporting sales cycles, onboarding, and driving adoption.
Skilled at explaining technical concepts to both technical and non-technical audiences.
Comfortable working in fast-paced environments with shifting priorities.
Advanced English (C1/C2) with strong written and spoken communication.

Nice to Have

Experience configuring Salesforce (Lightning pages, Flows, Object Manager) and HubSpot (Workflows, app integrations).
Familiarity with business messaging, automation, or communication platforms.
Experience writing scripts or using APIs for proofs of concept.
Knowledge of authentication methods (OAuth, API keys) and integration best practices.
Track record of collaborating with both GTM and Engineering teams to deliver customer outcomes.

Technical Stack

Salesforce
HubSpot
REST APIs

Team & Environment

You will collaborate closely with Account Executives, Customer Success Managers, Onboarding, Support, and Engineering teams in a culture that values close collaboration between technical and GTM functions.