Responsibilities
- Provide technical expertise in the post-sales process, outlining the value proposition, clarifying technical requirements, and answering Instabase related questions
- Deliver an exceptional post-sales customer experience
- Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Prompt Engineering and python scripting
- Work with APIs and databases to integrate with other systems and technologies
- Develop and implement production-grade solution within the customer’s environment
- Assist in troubleshooting and resolving technical issues that may arise during the implementation process
- Provide technical training and support to customers and team members
- Stay up-to-date on Instabase features, Machine Learning, LLMs, Python, APIs, and databases
- Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles
- Collaborate closely with the Product, Engineering, Sales, Solutions Architecture and Customer Success teams to ensure a seamless customer experience
Additional Information
- Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
