About the Role
This role involves working closely with clients to understand their needs, configuring platforms to meet objectives, and providing ongoing support to drive performance and adoption.
Responsibilities
- Collaborate with clients to identify business objectives and technical requirements
- Configure and customize platforms to support client-specific use cases
- Translate business needs into actionable technical solutions
- Provide expert guidance during implementation phases
- Support integration of systems and data flows
- Troubleshoot technical issues and offer timely resolutions
- Deliver training sessions to client teams
- Document solution designs and implementation processes
- Work alongside engineering and product teams to relay client feedback
- Assist in defining success metrics for solution performance
- Maintain up-to-date knowledge of platform capabilities
- Support pre-sales activities with technical demonstrations
- Ensure solutions comply with security and operational standards
- Monitor client adoption and identify optimization opportunities
- Act as a trusted advisor throughout the client lifecycle
Nice to Have
- Experience in retail or performance marketing technology
- Knowledge of JavaScript, JSON, or HTML/CSS
- Exposure to analytics platforms or data visualization tools
- Certifications in relevant technical or cloud platforms
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model
Team
Collaborative team environment focused on client success
What We Offer
- Opportunities for professional growth and development
- Inclusive culture that values innovation and collaboration
- Access to cutting-edge technology and tools
About the Team
- Team of experienced consultants and technical experts
- Focus on delivering high-impact client outcomes
- Cross-functional collaboration with product and engineering
Available for qualified candidates
