US - Remote Remote (Country) Full-time

Lorikeet is hiring a Solutions Architect

About the Role

The role involves designing integrated technical solutions that align with business objectives, supporting product development, and ensuring systems are scalable, secure, and maintainable through collaboration with engineering, product, and client teams.

Responsibilities

  • Design and deploy integrated technology solutions tailored to client needs
  • Collaborate with engineering and product teams to define system architecture
  • Evaluate existing systems and recommend improvements for scalability
  • Support the integration of new platforms with legacy infrastructure
  • Translate business requirements into technical specifications
  • Lead proof-of-concept initiatives for emerging technologies
  • Ensure architectural designs comply with security and compliance standards
  • Provide technical guidance during product development cycles
  • Work closely with stakeholders to understand project objectives
  • Optimize system performance and reliability
  • Document architecture blueprints and design decisions
  • Assist in troubleshooting complex technical issues
  • Participate in defining long-term technical roadmaps
  • Conduct feasibility studies for proposed solutions
  • Maintain awareness of industry trends and evolving technologies
  • Support sales teams with technical insights during client engagements
  • Develop reusable architecture patterns and frameworks
  • Coordinate with external vendors and partners
  • Promote best practices in software design and deployment
  • Drive consistency across multiple solution implementations

Nice to Have

  • Master’s degree in a technical discipline
  • Experience in SaaS or enterprise software environments
  • Familiarity with AI or machine learning integration
  • Prior work in regulated industries such as finance or healthcare
  • Knowledge of infrastructure-as-code tools
  • Experience with observability and monitoring solutions
  • Background in open-source contributions
  • Exposure to global deployment scenarios

Compensation

Competitive salary with benefits package

Work Arrangement

Hybrid work model

Team

Collaborative, cross-functional team environment

Technology Stack

  • Utilizes cloud infrastructure including AWS and Kubernetes
  • Implements services using containerized environments
  • Leverages modern API gateways and service mesh technologies
  • Employs infrastructure-as-code for deployment automation
  • Integrates monitoring and logging platforms for system visibility

Growth Opportunities

  • Access to professional development resources
  • Opportunities to lead architecture initiatives
  • Mentorship in advanced technical domains
  • Pathways to specialize in emerging technologies
  • Support for conference participation and certifications

Available for qualified candidates

About company
Lorikeet

The AI Customer Concierge for complex companies

Ambitious fintechs and healthtechs trust Lorikeet to resolve customer problems end-to-end across their lifecycle — via phone, SMS, chat, email, and WhatsApp. Built so your compliance team loves it as much as your customers do.

Lorikeet follows your SOPs, taps into your systems, and handles your highest-stakes workflows, without the bluff. If it can’t solve the issue, it knows when to loop in your team — with everything they need to pick it up fast.

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Job Details
Department Forward Deployed Engineering (FDE)
Category other
Posted 3 months ago