Remote (Global)

Illumio is hiring a Solution Engineer – Inside Sales Support (ISR)

About the Role

This role partners with sales teams to deliver technical expertise during customer engagements, translating security requirements into effective solutions and supporting the sales cycle with demonstrations and architectural guidance.

Responsibilities

  • Collaborate with sales representatives to understand customer objectives and technical environments
  • Design and present secure system architectures tailored to client needs
  • Deliver product demonstrations that highlight key security capabilities
  • Respond to technical inquiries from prospective customers
  • Assist in proof-of-concept deployments and evaluations
  • Translate customer security challenges into technical requirements
  • Support the creation of solution proposals and responses to RFPs
  • Provide input on product feedback from customer interactions
  • Work with engineering teams to clarify product functionality
  • Stay current with evolving security threats and technology trends
  • Participate in pre-sales activities across various industries
  • Communicate complex technical concepts to non-technical stakeholders
  • Ensure alignment between customer expectations and product capabilities
  • Troubleshoot technical issues during evaluation phases
  • Maintain documentation for solution designs and configurations
  • Assist in developing sales enablement materials
  • Engage in technical discussions during customer meetings
  • Support negotiation phases with technical clarifications
  • Coordinate with partners when integrations are involved
  • Track technical engagement progress in CRM systems

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid

Team

Collaborative team supporting sales with technical expertise

About Us

  • We are a cybersecurity company dedicated to protecting critical applications and workloads in data centers and cloud environments.
  • Our platform enables organizations to implement zero trust segmentation with visibility and control.
  • We work with enterprises globally to reduce breach risk and improve security resilience.

Our Mission

  • To prevent breaches from spreading by securing applications at the workload level.
  • We aim to make segmentation simple, automated, and scalable across hybrid environments.
  • Our technology helps organizations achieve adaptive security without complexity.
Required Skills
CybersecurityCloud SecurityCRM Software
About company
Illumio
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience.
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Job Details
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Posted 6 months ago